When the installation is complete, click OK. Select the audio driver in the list, and then click Install.Click Reinstall drivers and/or applications.In Windows, search for and open Recovery Manager.Restoring the audio driver in HP Recovery Manager: If a recommended action is displayed, select Apply this fix.When the troubleshooter is done, the Troubleshooting has completed page is displayed, listing any problems found and what changes were made to the computer.Wait while the troubleshooter detects problems and makes changes (or prompts you to make changes).Select the device you want to troubleshoot and click Next.Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.In Windows, type find and fix audio into Search, or right-click the speaker icon in the taskbar and select Troubleshoot sound problems.Run the troubleshooting tool using the following steps: The audio troubleshooting tool in Windows can automatically fix common audio recording and audio playback problems with your computer. Select the box next to any updates you want to install, and then click Download and install.Click the update name for a description, version number, and file size.Updates with a blue information icon are optional. Updates with a yellow information icon are recommended. Click Check for updates and messages to scan for new updates.Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.To open HP Support Assistant, double-click the HP Support Assistant icon.Install updates from HP Support Assistant: To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. Perform Windows Update and HP Support Assistant: I have a few troubleshooting steps we could try to fix the issue: Did this happen after a recent window or software update?.Have you made any hardware/software changes?.Have you tried any troubleshooting steps?.What is the product number of your device? Use this link to find it: (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.).Chinese you for posting on the HP Support Community.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Make it easier for other people to find solutions by marking a Reply ' Accept as Solution' if it solves your problem. **Click the White Thumbs Up Button on the right to say Thanks** Hope this helps, for any further queries reply to the post and feel free to join us again !! When this has completed, restart the notebook and let windows fully load. When windows has reloaded, open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall and restart. In Device Manager, expand Sound, Video and Game Controllers. Into the Run window, type devmgmt.msc and hit enter. When done, hold down the Windows key and press R Hello the IDT Audio installer on the link below and save it to your Downloads folder.
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